Privacy policy

1. Who we are

Valour Enterprises Limited (Company Number: SC305046) operates this website. We act as the “data controller” for any personal information you provide through our website contact form. If you have any questions about this privacy notice or how your data is handled, you can contact us at connect@valour-enterprises.com.

2. Information we collect

When you use our website contact form, we may collect the following information:

• Full Name
• Email Address
• Telephone Number (optional)
• Business or Company Name (optional)
• Any personal data or information you voluntarily choose to include in the free-text message field regarding your IT requirements.

3. Legal basis for processing

We process your personal data under the following legal bases:

Legitimate Interests

To respond to your direct enquiries, provide information about our consultancy services, and manage our business relationships.

Consent

Where you explicitly consent to receive marketing updates or promotional materials from us.

4. How we use the information

We require this information to understand your needs and provide you with a better service, specifically for:

• Replying to your consultancy queries or booking initial discovery calls.
• Internal record-keeping for prospective clients.
• Improving our website, services, and external media content.

5. How we store and share your data

We take data security seriously. Your data is processed in the following ways:

Email Delivery

Our contact form messages and general email operations run through Google Workspace, meaning your messages are securely transmitted and stored in our company email inbox (connect@valour-enterprises.com).

Hosting

Our website is built on Lovable, managed via GitHub, and hosted on Cloudflare. While these platforms handle our site infrastructure, they do not collect or store the personal information you enter into the form field.

Third Parties

We will never sell your information. We do not share it with third parties unless required by law.

6. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If your enquiry does not lead to a formal business contract, your details will be securely deleted after 12 months.

7. Data security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

8. Your rights

Under data protection laws, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information:

• The right to access the personal data we hold about you.
• The right to ask us to rectify inaccurate information.
• The right to request that we erase your personal data ("right to be forgotten").
• The right to object to or restrict our processing of your data.

To exercise any of these rights, please contact us at connect@valour-enterprises.com.

9. Governing law

This Privacy Policy and any disputes arising out of it shall be governed by and construed in accordance with Scots law, and any legal issues will be handled exclusively by the courts of Scotland.